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What to say to get T-Mobile to unlock my phone?

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Old January 9th 06, 05:59 AM posted to alt.cellular.gsm.carriers.voicestream
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Default What to say to get T-Mobile to unlock my phone?

Why not? They do it for anyone who asks. Just tell them you're planning
a vacation overseas and they'll get it for you in about a week. If they
say no, hang up and call back to get a different agent.


Good luck I couldn't get t-mobile to do anything

"R. P." wrote in message
"Aaron" wrote:
Form letter, yes, but it had this little note at the bottom "Please
Do Not Respond To This Message As It Was Sent From An Automated
Server Process". Give CS a call and see what they can do for ya.

No, it was not one of those automated responses as you are thinking
of. It was from address
and here is a copy of it:
Thank you for taking the time to contact T-Mobile.
At this time, all phones sold by T-Mobile are locked for use by
T-Mobile SIM cards only. To unlock your handset, you must meet the
following criteria and these conditions:

-You must currently have an active account or an account that has
been cancelled less than 90 days ago.
-You must have at least 90 days of continuous active monthly service.
-The account must not be delinquent or in Write Off with an
outstanding balance.
-Only one SIM Unlock code per active line of service.
-The name on the request must be listed on the account as the billed
party name, authorized user, or contact name.

The only exception to these requirements is if you paid full price
for the handset, however, handsets not obtained directly from
T-Mobile i.e. eBay, pawnshops, friends, family, etc. must meet all
of the above outlined requirements to receive unlock code as a full
purchase receipt will not override the requirements. Upon meeting
these conditions, please provide us with the following and we can
make a request for this code. -Account holders name (required)
-T-Mobile phone number (required)
-T-Mobile account number (required)
-IMEI number, press *#06# on handset to get the IMEI (required)
-Account Password or last four of the account holders social
security number (required)
-Customers contact number or email address
-Make and model of the phone
-Carriers name if the phone is from another carrier
-A brief reason for the request

If you have any further comments, questions, or concerns feel free to
contact us at anytime.

Thank you for choosing T-Mobile.


Customer Care Specialist
T-Mobile USA

The above reply was dated Oct. 26 and I replied to it the next day,
answering all the points mentioned in Carla's email. I received no
reply to that one. Then I sent the requested info again a week ago
through the T-Mobile Web page's "Contact us" link. The only reply I
got to that one was the following automated reply (with the
dentifying info taken out, of course
Thank you for submitting your question via T-Mobile.com. You should
receive a response within 48 hours. Please reference case number
77XXXX in the event you need to update your request.

T-Mobile Web Correspondence

Since then a week passed, not just 48 hours, without any reply. At
noon today then I called them up and when I finally got a live rep
on the line and started telling him my story, the call was suddenly
terminated. So I called again, this time I got another guy on the
line who at least stayed on the line and after a few questions he
said the unlock was completed and I should be getting an email in a
day with all the unlocking info in it. Well, I believe it when I see
it but it looks like trying to get an unlock through email is a
waste of time. Rudy

----== Posted via Newsfeeds.Com - Unlimited-Unrestricted-Secure
Usenet News==----
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in the World! 120,000+ Newsgroups ----= East and West-Coast Server
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Old April 12th 12, 11:34 AM
sanjeev sanjeev is offline
Senior Member
First recorded activity by CellBanter: Aug 2011
Posts: 173

hi it will be helpful for me to guide you the exact place if you had specified the model of your mobile .however codes are the best solution to unlock your mobile.to purchase codes visit simpleunlocking.com here they ask you the imei number of your mobile .finally they send you codes to unlock your mobile along with the instruction about how to use the codes in your mobile.

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